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Mark Outar – markoutar@gmail.com – 647-832-6929

we went to the Jimmy the Greek location at sick kids Hospital for dinner. My brother and sister in law got gyros. They both took their first bites and they started to feel sick so they stopped eating right away.

my mother and brother went up to the cashier to advise on the food. A mature lady started saying “you eat this food all the time”. she didn’t even have the decency to apologize for the food. my mom stastarted to interject but the lady said “Stay out of it”and”watch What you say”. My brother said “please don’t threaten my mom”. she started raising her voice and kept pointing to my sister in law because she has ate their before. she told my brother and mother to wait 5 minutes for our money back. she gave myself 15.00 back in cash because initially paid with my VISA. She said “you ate the salad so this is all you get. I asked for a copy of our receipt and she said no because she has to keep it. I was ableto take a picture of it.

she then started to yell at my brother and his wife to “get out of here”. she said this approx 10 times and said”I’ll call the security”. my brother said “go ahead”. she called the security and within 10 minutes 3 security guards came. TWO females went to speak with the lady and one gentlemen spoke with our family.

During our conversation with the security guard, my brother noticed that the lady from Jimmy the Greek kept pointing to us so my brother asked the security guard to have her stop. The security guard sent a radio message to his colleagues for the woman to stop pointing.

My brother and his wife pretty much live at Sick Kids, their daughter has spent almost her entire life at Mount Sinai and majority Sick Kids hospital. They have enough stress and donnt6need anymore. Because of this incident, my sister in law broke down in tears and had to step away.

This woman from Jimmy the Greek has no customer service skills and needs to learn how to treat people with human decency.

JIMMY THE GREEK

FIRST CANADIAN PLACE
100 KING STREET WEST, BOX 334,
TORONTO, ONTARIO, M5X 1E1

E: info@jimmythegreek.com

Proceeds from this campaign supports SickKids Foundation.

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