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Melissa Francis – francismelissa624@gmail.com – 14168684958

Good afternoon. I would like to report an unpleasant experience with an elderly female employee at the Jimmy The Greek branch (100 City Centre Dr) today. I have been a loyal customer for a number of years but was very disappointed by the rude, unprofessional and outright racist behavior shown by this employee at this branch. The employee pretended not to understand what was being requested in my order despite the fact that I speak British English. I believe this was due to the fact that I am a person of color. She then refused to include tzatziki sauce that is normally included with meals and insisted that I needed to pay an extra cost for it. She was also very aggressive when I asked for it to be included with the meal. I have also heard of several complaints from other members of my community about the poor treatment received at this branch. For the good sake of your reputation, please enjoy that staff are properly trained. Thank you kindly.

JIMMY THE GREEK

FIRST CANADIAN PLACE
100 KING STREET WEST, BOX 334,
TORONTO, ONTARIO, M5X 1E1

E: info@jimmythegreek.com

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