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Vicki Tran – vickitran28@gmail.com – 4166291030

I visit one of your location at YSC (food court) store#29 on May 13/22@ 1:15PM, Tran: 52283, I ordered the chicken souvlaki pita at the counter; I requested to have the pita well toasted; one of the male around 40-50 years old server; he refused to provide his name to me ; and asked me”why you want my name huh???” He was so rude to me; he refused to make it as I requested; I’m not sure if he understands English, he was raising his voice on me, giving me a stern look; and he slammed the pita bread so hard on the counter and cussing at me; he waisted my time; I only had 30 minutes lunch; so I told him that I didn’t want him to prepare my order; so another female took over to prepare it; all I asked was to toast it well that’s all. Very poor customer service; then I asked for a manager on duty; and no manager was present at that moment. Very poor customer service. After this incident; I won’t come back to this location again. Very disappointed 😠

Hopefully, you will take action and follow up on your employee.

I’m looking forward to hearing from you

Thank you,
Best Regards

JIMMY THE GREEK

FIRST CANADIAN PLACE
100 KING STREET WEST, BOX 334,
TORONTO, ONTARIO, M5X 1E1

E: info@jimmythegreek.com

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